Effective Date: Monday, June 02, 2025

At Tri69.lk, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our hotel booking website. By using Tri69.lk, you agree to the terms outlined in this policy.

1. Information We Collect

When you use our services, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing address, and other details provided during the booking process.
  • Payment Information: Credit/debit card details or other payment-related information for processing transactions.
  • Website Usage Information: Data such as your IP address, browser type, operating system, and pages visited to improve your experience on our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and confirm your hotel bookings.
  • To communicate with you regarding your reservations or inquiries.
  • To improve our website and services.
  • To comply with legal obligations under Sri Lankan law.

3. Data Security

We prioritize the security of your personal information and implement robust measures to protect it from unauthorized access, disclosure, or misuse.Key Security Measures Include:

  • Encryption of sensitive data during transmission and storage.
  • Restricted access to personal data, limited to authorized personnel only.
  • Regular monitoring of our systems to identify and address vulnerabilities.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.Your data will only be disclosed in the following circumstances:

  • To trusted third-party service providers who assist us in processing payments or managing our website.
  • To comply with legal requirements under Sri Lankan law, such as responding to lawful requests from government authorities or court orders.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on Tri69.lk. Cookies help us remember your preferences and analyze website traffic.You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

As a user of Tri69.lk, you have the following rights regarding your personal data:

  • Access: Request access to the information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal information, where applicable.
  • Objection: Object to the use of your data for specific purposes, such as marketing.

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Sri Lankan law.

8. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies independently.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Your continued use of Tri69.lk after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:Tri69.lk
Email: info@tri69.lk
Phone: 077 738 8272